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Frequently Asked Questions

What is PHYSICIANS HEALTH™ GROUP?
PHYSICIANS HEALTH GROUP™ is a membership program that provides access to healthcare providers.  PHYSICIANS HEALTH GROUP™ is not health insurance and does not provide indemnity to members.

How long does it take for my membership to be effective?
Your membership should go into effect immediately after we receive and process all of your information.

How many cards do we receive per family?
Each Family membership includes two permanent membership identification cards.  The cards show the primary's first and last name.  One card is for physicians' visits and one is for everything else.

Can I choose any doctor?
You must choose a doctor from our network of over 500,000 providers or you can nominate one to be added to our list.

What if my doctor is not on the list?
That's easy! All you have to do is call Customer Care at 1-800-871-5491.  We will invite him or her to become a CAREINGTON International™ provider!  Note: this process is a courtesy to our members, not a guarantee that your provider will join CAREINGTON International™ or agree to give a discount.

How much do I have to pay when I go to the doctor?
The savings vary from one provider to another.  The savings is determined by the agreement we have with our provider.  The savings will be applied, and then the provider will expect the payment for charges at the time of service.

How do I know how much I will be paying for Dental procedures?
Our providers follow a set fee schedule that designates fixed rates for most procedures.  You may contact PHYSICIANS HEALTH GROUP™ Member Services for an estimated cost for a particular procedure or contact your Dentist directly.

How do I use this service?
After you have received your card, all you do is present it to one of the participating providers.  There are no administrative forms to fill out for reimbursement. Savings is applied at the time of service.


who we work with

PHYSICIANS HEALTH GROUP IS NOT HEALTH INSURANCE AND IS NOT INTENDED TO REPLACE INSURANCE
The Physicians Health Group™ reserves the right to change any part of this program at any time without further notice

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